Business Technology Partners survives and thrives after an office "mutiny"

10/20/2010 | NYTimes.com

Joshua Aaron says he founded Business Technology Partners, a technology consulting group, in 1997 and watched it grow and thrive until 2007. Then, just as the economy started to tank, Aaron suffered a "small mutiny" when several key team members left to start a competing company. To help rebuild the team and improve back-office processes, he hired an outside chief operating officer, a step that he says was "instrumental in turning our company back around." With the office under control, Aaron was able to get back out in the field, selling and networking. The result: The first quarter of 2010 was BTP's best in years.

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