Joint Commission works with hospitals to improve patient hand-offs

Ten of the nation's leading health groups are partnering with the Joint Commission Center for Transforming Healthcare to find innovative solutions to provider miscommunication during patient care turnovers, which account for about 80% of serious medical errors. The Commission said hospitals that strictly adhered to its solutions, which include standardized lists of patient information and a "quiet zone" for health care providers, reduced their defective hand-off rates by 52%.

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