Don't let a line of I's divide you from your customers, colleagues and connections

10/25/2011 | Inc. online (free registration)

Too many people focus on themselves in communications, which doesn't engage the people they're trying to connect with, according to Peter Meyers of Stand & Deliver Consulting Group. It's important to focus on using the word "you" rather than "I" in professional and personal communications to grab your subjects' attention, Meyers says.

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