Leverage in-house experts with social search

10/26/2009 | Wall Street Journal, The

Social tools such as blogs, wikis and internal social networks can make it easier for companies to take advantage of the expertise its workers already possess. Even large companies often lack the infrastructure to identify employees with specialized skills and match them with problems facing other departments. Creating an employee skills blog or wiki with a simple search tool can help a department in need locate employees with a corresponding skill set.

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Wall Street Journal, The

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