Retailers Take Note of Social Shopping

10/28/2009

EMarketer has revised its online ad spending forecast downward, predicting a drop of 2.9% to $22.8 billion. eMarketer's previous prediction for 2009 was $24.5 billion -- a growth rate of 4.5%. According to eMarketer calculations based on Internet Retailer data, 56.8% of U.S. online retailers maintain a Facebook presence, 41.4% are on YouTube and 28.6% use MySpace. Only 20.4% are on Twitter. Twitter is a hotbed of experimentation for retailers that see it as a channel for customer service, promoting the deal of the day and more. As people spend more time on various social networks, retailers feel pressure to be there as well. To find out more about digital marketing and eMarketer's report "Social Commerce on Facebook, Twitter and Retail Sites," click here.


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