What your customers are doing online and how to capitalize on it

10/28/2010 | Grow Smart Biz

Online communication and networking now take up a third of most Internet users' time online, and time spent on social-media sites and blogs has increased 43% from last year, according to a Nielsen study. To take advantage of those trends, business owners should start using social-media sites and remember that e-mail still matters, wrote Rieva Lesonsky.

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