Restaurants need speed, but are wary of new technology

10/29/2007 |

There are about 195,000 fast-food and 80,000 casual-dining restaurants in the U.S., according to the National Restaurant Association, but few have embraced new technologies such as computerized cash registers, call-center software that predicts customer order flow or high-speed networking. Although restaurant companies are interested in speeding up service, they are risk-averse and often prefer to develop their own technologies, The New York Times reports.

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