Extensive knowledge of clients is key to an exceptional special-needs cruise

10/29/2013 | TravelMarketReport.com

Travel agents planning a cruise for elderly travelers or people with disabilities should carefully qualify their clients to determine their travel preferences, needs and capabilities to ensure the best vacation possible. "Don't assume anything. The needs can be very different person to person," said Diana Saint James, owner of Dimensions in Travel. Agents should then consult cruise line websites to address their clients' accessibility needs.

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