Business execs want hotels, airlines to treat them better... or else

10/31/2011 | Los Angeles Times (tiered subscription model)

According to a survey conducted by executive travel firm Vitesse Worldwide, business travelers are looking for better treatment from hotels and airlines -- or they're ready to shop for new hotels and airlines. "What comes through loud and clear is that an executive traveler isn't asking for high-priced service as much as high touch," said Shawn Abaspor, CEO of Vitesse Worldwide.

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