Don't punish employees for online comments before you look at the law

11/3/2009 | Human Resource Executive

If a company decides to respond to an employee's online criticisms, it should be careful not to cross the line and violate the worker's state and federal rights, Keisha-Ann G. Gray warns. To head off potential problems, employers should establish social-networking policies for workers. If an employee does post potentially harmful comments online, the company should get advice from public relations and legal experts on how to respond before it acts.

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