How to keep employees engaged during economic upheaval

11/3/2010 | Gallup Management Journal (free content)

Research shows that employee engagement can drop off after layoffs or downsizings, so managers should make sure after such actions are taken that they don't make the problem worse by saddling remaining workers with tasks for which they are ill-suited, Steve Crabtree writes. "Doing so may compound the anxiety that the layoffs generate. Worse, employees may get 'locked in' to roles that they aren't particularly suited for, reducing their long-term engagement and the overall efficiency of their workplaces," he writes.

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