3 reasons to avoid arguments over e-mail

11/3/2011 | Harvard Business Review online

Electronic communication does more harm than good when it comes to resolving a dispute in the workplace, Anthony Tjan writes. E-mail can make it harder to read another person's feelings and it has a tendency to discourage thoughtful communication. Even worse, it can make an argument drag longer than a face-to-face discussion would. You need to "have the courage to stop emailing and pick up the phone. Or even better: have a meeting," Tjan writes.

View Full Article in:

Harvard Business Review online

Published in Brief:

SmartBrief Job Listings for Business

Job Title Company Location
Pharmacy Benefit Analyst/ Auditor
Confidential
Nationwide, SL_Nationwide
Vice President, HEDIS & Performance Outcomes
CareSource
Dayton, OH
Vice President, Girls and Women Strategy
United Nations Foundation
Washington, DC