Best practices for maitre d's

11/4/2010 | Inc. online (free registration)

New technology and a push to use stellar service to gain a competitive edge have the country's top maitre d's doing their homework. Inc. blogger Clarissa Cruz highlights how the best maitre d's stay on top of their game, from combing Twitter to find out what guests ate the day before to whether guests have racked up enough "no shows" for OpenTable to close their accounts.

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Inc. online (free registration)

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