VA OIG attributes patient deaths at hospital to inefficient EHR use

11/4/2013 | Government Health IT online

An investigation by the Department of Veterans Affairs' Office of Inspector General of three patient deaths at the Memphis VA Medical Center concluded that better EHR use by emergency department staff and improved ED design might have prevented the incidents. The OIG found in the incidents that some doctors missed EHR alerts -- in one case, because the doctor wrote orders for the patient on paper and missed the alert in the EHR. Also, doctors were found to have missed ED staff members' notes, which resulted in poor patient care delivery. The OIG also attributed the inefficient monitoring of patients to the poor layout of the department.

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