Editorial: Carriers viewed as "sheep to be sheared"

11/5/2007 | Air Transport World

The White House recently criticized airlines for delays, but it often considers carriers "sheep to be sheared" and uses aviation security taxes to pay for other areas of transportation, writes Perry Flint in an Air Transport World editorial. Meanwhile, Flint says, airlines should learn how to offer better customer service as the FAA works to modernize the nation's outdated air traffic control system, he writes.

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