Fast-food giant aims for cultural overhaul

11/5/2009 | Economist (free content), The

Yum! Brands, owner of fast-food chains KFC, Pizza Hut and Taco Bell, is planning the "biggest culture-change initiative in the world today," says CEO Dave Novak. The company hopes to train all 1.4 million of its employees in the precepts of management expert John O'Keeffe, a former Procter & Gamble executive, in a bid to create a culture of innovation and cross-pollination between its global divisions.

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Economist (free content), The

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