Personality rolls out "Queen Diva," more

11/8/2005 | American City Business Journals

San Francisco-based Personality Hotels is spiffing up three of its boutique hotels with renovations ranging from new bedding and carpeting to art and even a "Queen Diva" -- a fictional customer support character to handle all guest inquiries. The hotels receiving the upgrades include the Hotel Union Square, Metropolis and Diva.

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