Denver's computer-aided 9-1-1 system cuts dispatch time

11/8/2011 | MSNBC

Denver's computer-assisted 9-1-1 dispatch system has reduced the average dispatch time to 31 seconds, compared with the 60-second national standard. More cities are adopting the technology, which lets dispatchers send automated voice alerts, addresses, images and maps via computer and uses GPS to determine which fire and rescue teams are closest to an emergency.

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