Airlines endure Facebook's downside

11/9/2008 | Economist (free content), The

Virgin Atlantic has fired 31 employees for posting derogatory remarks about the airline's safety standards and its passengers on Facebook, and British Airways is investigating employee posts about stinky, bothersome passengers. Feeling nervous? Perhaps it's time to instruct staff on social media policy and monitor for misuse.

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Economist (free content), The

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