Survey: Fliers want airlines to disclose fees to agents, OTAs

11/13/2012 | Seattle Times, The

Ninety-four percent of fliers say fee information should be available to travel agents and online travel agencies, a recent Harris Interactive survey found. "The survey data demonstrates that consumers expect airlines to share fees in a transparent and purchasable format in all the channels where they sell their fares," said David Kelly, executive director of Open Allies for Airfare Transparency.

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