U.S. government emerges as social-media force

11/16/2009 | SmartBrief/SmartBlog on Social Media

Socially savvy individuals within government are using Facebook and Twitter to increase transparency and streamline interaction with citizens, government consultant Mark Drapeau says. Government employees can also use social media to increase collaboration and hone their skills, he adds. Private companies can learn from the government's example, particularly when it comes to juggling large numbers of employees, he notes.

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