Column: Hotel department heads must understand the budget

11/16/2010 | Hospitality Net

Columnist Young N. Nguyen explains that hotel managers succeed by providing the best in guest services while maintaining a solid bottom line. To do so, department heads within the hotel must understand the budget and how their department affects it. They should have access to the budget, performance information and revenue forecasts, Nguyen writes. But to think like a chief financial officer, department heads might need training and a view of the big picture.

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