Are you communicating your "commander's intent"?

11/17/2011 | Inc. online (free registration)

Army bosses often supplement their orders with simple explanatory statements known as "commander's intent," says retired Army Gen. Stanley McChrystal. The statements use simple language to explain why the orders were issued and how they mesh with broader goals. "If you empower each employee with that kind of context and understanding ... they suddenly understand what it is they're trying to do," McChrystal says.

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