At Panda, management meetings resemble encounter groups

11/18/2010 | Bloomberg Businessweek

Andrew Cherng injects heaping helpings of self-help principles into his management style, and his devotion to the works of Stephen Covey and Deepak Chopra seem to be paying off. The founder of fast-casual Asian chain Panda Express restaurants routinely challenges his managers to reach for their personal and professional bests, a strategy he credits with helping the chain realize healthy sales growth during a down economy.

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