CIA alumnus tells new grads to adopt a customer-first mentality

11/19/2013 | Napa Valley Register (Calif.)

Nai Kang Kuan, a CIA graduate and executive chef at Morimoto Napa, provided the keynote address at the Nov. 8 graduation ceremony at CIA's St. Helena, Calif., campus, encouraging students to keep customers in mind as they embark on their careers. "We are in a service industry, and we must always remember to keep our guests comfortable and happy," Kuan said.

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Napa Valley Register (Calif.)

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