Retailer pulls the plug on its social accounts amid criticism

11/19/2013 | TechCrunch

Retailer KlearGear has found itself the target of intense criticism after it tried to charge a customer $3,500 for negative comments posted about the company. KlearGear now appears to have pulled the plug on its Twitter and Facebook accounts, which could spell the end for the company, John Biggs writes. "By retreating the company has essentially destroyed its own Internet reputation," Biggs writes.

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