4 key ingredients to successful teamwork

11/22/2011 | Harvard Business Review online

The only thing more important than having a team goal is knowing how you're going to put it into action, Linda Hill and Kent Lineback write. That means having well-defined roles, processes and expectations about behavior. Finally, a team needs metrics for assessing its performance and weighing managers' feedback. "These are the often forgotten ingredients so essential for team success," Hill and Lineback write.

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