Companies rediscover benefits of face-to-face meetings

11/24/2009 | NYTimes.com

During the economic downturn, about 85% of companies reduced their spending on business travel. Two recent reports commissioned by business travel groups stressed the bottom-line benefits of business travel. The groups promote business travel, but Henry H. Harteveldt, a Forrester Research travel analyst, agreed with the reports' findings. "We are social beings," he said. "There are emotional as well as rational benefits to face-to-face meetings." Individual companies are coming to the same conclusion.

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