San Antonio health system improves staff language skills

11/25/2012 | TrainingMag.com

The University Health System in San Antonio is investing in training staff to be on-site medical interpreters to better serve patients. "Our bilingual staff has embraced becoming more effective communicators by receiving this advanced training in medical interpreting," said Jacqueline Burandt, senior director of University Health System’s Center for Learning Excellence. "They see first-hand every day the positive impact it can make on our patients’ safety and quality outcomes."

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