AmEx travel exec discusses downturn, other challenges

11/26/2008 | Travel Agent Central

Charles Petruccelli, president of American Express' Global Travel Service, offers his take on the economic downturn, airline commission policies, new technologies and cheaper oil. Petruccelli says the economic crisis will "set a new benchmark in the way companies will manage and scrutinize their total travel spend, looking for solutions in both process savings and control, and purchasing savings and control."

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