Beware of these accountability traps

11/26/2012 | Harvard Business Review online

Accountability is rarely clear cut in organizations, writes Ron Ashkenas, a managing partner of Schaffer Consulting. Reasons for accountability's murkiness include a complex organizational structure, constantly evolving work processes and avoidance tactics by workers. Some tips to increase accountability include making clear who is accountable for what and naming process champions, Ashkenas writes.

View Full Article in:

Harvard Business Review online

Published in Briefs: