In praise of kiosks

12/2/2009 | Big Money, The

Mall kiosks may rack up $12 billion in annual sales, but they can't earn much basic respect, according to Craig Fehrman. Kiosks are "a kind of postmodern mom-and-pop store," he writes, a place where entrepreneurs can experiment in retail without breaking the bank. Some malls have even started kiosk waiting lists, as more unemployed workers test the entrepreneurial waters.

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