Why same-day delivery is the competitive edge in online retail

12/2/2012 | Wall Street Journal, The

In San Francisco, a team of about 50 couriers is on call to shop at local stores and deliver goods to eBay shoppers within the hour, the latest example of same-day and speedy services by online retailers. Amazon launched limited same-day service in 2009 and has since expanded it to 10 cities.

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Wall Street Journal, The

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