First responders say cellphones need better location technology

First responders say cellphones do not provide accurate locations of callers who dial 9-1-1 and some dispatchers have responded by making location their first question when answering these calls. Another issue is that newer cellphone technology sends location information in two stages, with some information taking up to 30 seconds to come in. Wireless carriers say the tradeoff is the information is more accurate because of the use of GPS, which can pinpoint caller location to within about 55 yards.

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