CFPB says credit card firms have resolved most complaints

12/4/2011 | Denver Post, The

The Consumer Financial Protection Bureau said that it has received about 5,000 complaints related to credit cards and that card companies have resolved almost 75% of them. Interest-rate terms and billing disputes were the most frequently cited issues, while confusion about terms continues to be a concern. "We are learning that there is a lot of confusion about credit card terms," said Raj Date, de facto head of the CFPB.

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Denver Post, The

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