Even though Medicare’s electronic health record requirements do not currently apply to O&P facilities, savvy facility owners are converting to electronic processes to improve compliance, security and patient satisfaction. Before investing in IT, facilities should map out their processes to find a system that fits, recommends Andrew Ullman, owner of UCO International. Of critical importance is clinical documentation software, particularly in light of RAC audits, said Mitchell Dobson, compliance vice president for the Hanger Clinic. Ullman recommends seeing how other facilities use IT: “Go to facilities that are not your competition to see how their technology works,” he said.
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