How this restaurant handles negative Yelp reviews

12/5/2012 | Yahoo

San Diego restaurant Craft & Commerce broadcasts readings of bad Yelp reviews to patrons using its restrooms. "We just thought that some of the reviews on Yelp were so melodramatic," Craft & Commerce co-owner Arsalun Tafazoli says. "The way these reviews are written, it's like people are appalled at something we've done. So we thought this was a funny way to respond."

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