Documentation, persistence are the keys to RAC audit appeals success

12/6/2012 | O&P Almanac (Adobe Flash required)

While only 6% of Medicare claims identified as overpayments by RAC auditors were appealed in 2011, 43% of those eventually were overturned in the provider's favor, indicating that it pays for O&P providers to contest claims they feel are unfair, writes Joe McTernan, AOPA's coding director. Documentation and persistence are the keys to success, he says.

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