Major carriers agree to provide 9-1-1 texting service

12/7/2012 | Reuters · Wall Street Journal, The

The four major U.S. carriers will establish a service by May 2014 that will let subscribers send text messages to 9-1-1 call centers, the Federal Communications Commission said Thursday in disclosing commitments made by Verizon, AT&T, Sprint Nextel and T-Mobile as part of an agreement involving NENA. "Access to 9-1-1 must catch up with how consumers communicate in the 21st century -- and today, we are one step closer towards that vital goal," said FCC Chairman Julius Genachowski. Until the program gets started, the carriers will send bounce-back messages urging cellphone users to make a voice call. Read more about the agreement from NENA.

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