Providers could do more with patient portals, study suggests

12/13/2012 | Medscape (free registration)

Data from a KLAS survey showed 57% of responding hospitals, health systems and physician practices have a patient Web portal, while many of those that do not intend to adopt one. However, the report suggested many providers are not using all the available features for engaging patients. Respondents planning to deploy a portal largely intend to offer access to patient charts; however, only 48% of respondents plan to offer secure messaging, and just half say they will offer patient-education resources.

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