Multichannel retailers close performance gap with pure-play rivals

12/17/2009 | Internet Retailer

While Web-only retailers traditionally have outperformed multichannel retailers in regard to site performance during peak shopping periods, the gap is narrowing. Wal-Mart Stores, Sears Holdings, Best Buy and other major retailers are catching up with Amazon.com, Zappos.com and other online-only leaders.

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