Consumers using exchanges want decision-making guidance

12/19/2013 | National Underwriter Life & Health

More than half of the consumers surveyed by LIMRA said they want help finding the most cost-effective health insurance plan on an exchange, need more information about their options and about program eligibility, and need assistance understanding how exchange-sold plans work. The survey was conducted in October, and the lead analyst said news of exchange problems may have swayed opinion.

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