RIM to change business model, boosts cash reserves

12/20/2012 | Bloomberg Businessweek · GigaOm · Computerworld · Wall Street Journal, The

Research In Motion issued a better earnings report Thursday than analysts had expected, but the results were overshadowed by the company's stated plans to change the model of how it charges customers, letting them pick from an a la carte menu of services. CEO Thorsten Heins conceded that the move would jeopardize revenues from some consumers in the short term but said it would eventually serve to build the BlackBerry-maker's long-term base. In reporting a lower loss than analysts had expected, RIM said it had lost subscribers for the first time but had expanded its cash reserves.

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