Results of traveler satisfaction poll of TSA released

12/21/2007 | Washington Post (tiered subscription model), The

Inconsistencies at airport security checkpoints are frustrating some travelers, but the majority still feel TSA does a good job. "You have 2 million people a day jamming into these congested checkpoints and chewing through the magnetometer," TSA Administrator Kip Hawley said. "Clearly that's not the best way. And so the trick is how do we, without disrupting the system, get to a more spread out, calmer security process where people aren't so jammed up, aren't so tense."

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Washington Post (tiered subscription model), The

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