During economic slump, focus on customer service

12/23/2008 | Power Equipment Trade (registration required)

Outdoor equipment dealers can survive the economic downturn by focusing on customer service and achieving a 100% absorption rate. Instead of focusing on flashy deals on high-end equipment, building customer relationships for life will make a dealer profitable in the long run. Dealerships that survive this slump can learn their lessons and prepare for the next one.

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