Communication skills trump appearance, top leaders say

12/24/2012 | SmartBrief/SmartBlog on Leadership

A leader's ability to look the part matters less than his or her ability to communicate effectively, top executives say. Some 28% of senior bosses say that communication skills predict a worker's leadership potential, but only 5% say that looking "polished and put together" is "a key factor" for future leaders, David Burkus writes.

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