7 ways to offer superior customer service

12/25/2012 | Small Business Trends

You can offer top-notch customer service by hiring employees who care about their work and treating each customer as an individual, writes Susan Payton, drawing on advice from the book "High Tech, High Touch Customer Service" by Micah Solomon. It's also important to offer a little something extra and to continuously look for ways to improve your service.

View Full Article in:

Small Business Trends

Published in Briefs: