How to keep employees happy while offering flexible working arrangements

Granting work flexibility to some employees can quickly lead to a cascade of requests and ill feelings if other employees believe they're not being treated fairly, writes Chris Griffiths of fine tune consulting. The most effective strategy, Griffiths writes, "is to be honest with your staff and let the business compromise only to the extent that the whole is not negatively affected. You must explain all these dynamics from the perspective of what the business needs, not what you the owner want."

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