3 restaurant industry trends for 2012

12/28/2011 | PizzaMarketplace.com

High unemployment brought lower voluntary turnover at restaurants in recent years, but an improving economy means turnover rates are likely to rise next year, predicts PeopleMatter CEO Nate DaPore. Also on tap for 2012: eateries will find new ways to boost customer service as guests grow more demanding, and the use of social media as a marketing tool will continue to grow.

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