Based on 15 years of distribution research, this new study reveals the fundamentals and contemporary practices for designing the role of inventory in this era of ever-evolving new business models. It presents an inventory management framework, customer service metrics, a step-by-step implementation approach, real-world distributor case studies and a plan-of-action roadmap. The framework distinguishes inventory at the SKU level and provides a blueprint for extending it to demand forecasting and replenishment.
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